3D Mark 11 error

[OrionCheung]

keylogger??... o_O... have you scan computer for any virus and spyware?

and can you try it at default clock speed on both cpu and gpu.

[FM_codarki]

I have a hunch this might be bug on our side. Black screen after loading physics test is known issue, which we have been able to reproduce very briefly just today. It seems to happen pretty randomly. Maybe even reboot might help.

We are investigating the issue, and I hope the issue is in the SystemInfo rather than benchmark itself.

[robert3892]

I have a hunch this might be bug on our side. Black screen after loading physics test is known issue, which we have been able to reproduce very briefly just today. It seems to happen pretty randomly. Maybe even reboot might help.

We are investigating the issue, and I hope the issue is in the SystemInfo rather than benchmark itself.

I am a software/hardware tester by trade and I'll be happy to help you guys out trying to isolate this bug. I just saw one or two people report this also on the EVGA website forums. If you need assistance I am there to help you.

[robert3892]

A restart of the PC was one of the first things I tried by the way.....[xmassad]

[redangle]

I am using the WHQL 260.99 drivers from the NVIDIA website. The screen explains what the physics test is all about then turns black with no error message on the screen. So it's during the transition phase of the test. You have to hit ctrl-alt-delete to get to the task manager and then you see the error message on the screen. If you happen to be in SLI and kill the 3D Mark 11 process default resolution is not restored, but it is when not running SLI.

exakt the same by me without SLI. Using a single 460GTX. There is no popup coming from Windows or other progg. After CTRL+ALT+ENTF there is only a popup from 3DMARK11 self with the message from the thread-starter.

[NaMcOJR]

Dunno if it helps at all, running an AMD Phenom II X6 here along with a GTX580 and the benchmark crashes on the 5th test (CPU Physics). Reboot doesn't fix, reinstall doesn't fix and always crashes on the same spot (~3 secs after started).

Also randomly crashes on the CPU + GPU Physics test, but rare.

Needless to say, other benchmarks run fine (05, 06, Vantage...) and computer is stable (Prime, IBT, Games, General use...).

[snow]

[FM_codarki]

From what I've gathered, this seems to be problem only on NVIDIA. If that is so, it will narrow the bug in specific code within SystemInfo or the API it calls from there.

It's very minority of people who suffers from this (alot of submits work). I will bring this up tomorrow at office.

[Abominable]

From what I've gathered, this seems to be problem only on NVIDIA.

I have exactly the same problem and im using Sapphire ATI Radeon 5870 1gb Vapor-X running at 875/1250. Im using Windows 7 Ultimate64 with a Intel Quad Q9400 @ 2.66ghz CPU. 4GB RAM.

ATI Driver version:
Driver Packaging Version 8.791-101026a-107889C-ATI
Catalyst™ Version 10.11
Provider ATI Technologies Inc.
2D Driver Version 8.01.01.1094
2D Driver File Path /REGISTRY/MACHINE/SYSTEM/ControlSet001/Control/CLASS/{4D36E968-E325-11CE-BFC1-08002BE10318}/0000
Direct3D Version 8.14.10.0791
OpenGL Version 6.14.10.10317
Catalyst™ Control Center Version 2010.0930.2237.38732

Primary Adapter
Graphics Card Manufacturer Powered by ATI
Graphics Chipset ATI Radeon HD 5800 Series
Device ID 6898
Vendor 1002

Subsystem ID E140
Subsystem Vendor ID 174B

Graphics Bus Capability PCI Express 2.0
Maximum Bus Setting PCI Express 2.0 x16

BIOS Version 012.020.000.001
BIOS Part Number 113-C00140-00T
BIOS Date 2010/03/01

Memory Size 1024 MB
Memory Type GDDR5

Core Clock in MHz 875 MHz
Memory Clock in MHz 1250 MHz
Total Memory Bandwidth in GByte/s 160,0 GByte/s

[Abominable]

From what I've gathered, this seems to be problem only on NVIDIA.

I have the same problem with ATI.

Win7Ultimate 64
Intel Quad Q9400 @ 2.66ghz
4GB Ram
Sapphire ATI Radeon 5870 1gb Vapor-X

Driver Packaging Version 8.791-101026a-107889C-ATI
Catalyst™ Version 10.11
Provider ATI Technologies Inc.
2D Driver Version 8.01.01.1094
2D Driver File Path /REGISTRY/MACHINE/SYSTEM/ControlSet001/Control/CLASS/{4D36E968-E325-11CE-BFC1-08002BE10318}/0000
Direct3D Version 8.14.10.0791
OpenGL Version 6.14.10.10317
Catalyst™ Control Center Version 2010.0930.2237.38732

Primary Adapter
Graphics Card Manufacturer Powered by ATI
Graphics Chipset ATI Radeon HD 5800 Series
Device ID 6898
Vendor 1002

Subsystem ID E140
Subsystem Vendor ID 174B

Graphics Bus Capability PCI Express 2.0
Maximum Bus Setting PCI Express 2.0 x16

BIOS Version 012.020.000.001
BIOS Part Number 113-C00140-00T
BIOS Date 2010/03/01

Memory Size 1024 MB
Memory Type GDDR5

Core Clock in MHz 875 MHz
Memory Clock in MHz 1250 MHz
Total Memory Bandwidth in GByte/s 160,0 GByte/s

[JDFan]

From what I've gathered, this seems to be problem only on NVIDIA. If that is so, it will narrow the bug in specific code within SystemInfo or the API it calls from there.

It's very minority of people who suffers from this (alot of submits work). I will bring this up tomorrow at office.

Nope -- not just Nvidia -- I have the same problem with an ATI 5770 using 10.10 driver -- figured it was something with the Nvidia Physx not being on my system so was surprised to see mostly nvidia cards reporting this problem !!

Forgot to mention it is Vista basic 32 bit OS and the download was from MajorGeeks mirror.