Problems with 3DMark Vantage? Check here!

[evolution_theory]

So 3 days after launch Futuremark decided to stop responding to posts?

[esbinich]

OK - I've checked the items in first post of thread: drivers, backgraound apps, etc..., tried with both UAC on and off, reset all to default on MOBO.....and I'm still geting no farther than the "initializing......please be patient" etc. I saw several others have had this issue, and with the exception of UAC permission, I've seen no other recommendations for fixes, troubleshooting, etc.

I purchased the Advanced edition, but haven't even gotten to where I enter the reg code - 3DMark06 advanced runs fine... [help]

System in sig.....what do I do now????

I have same problem but with the free version. I would get my money back and if they don't respond the only way is to get a lawyer.

[Nick[FM]]

When I run the benchmark, 3DMark Vantage scans my system for a long time. After about 10 minutes, I gave up and tried to close the application. It ended up making Windows non-responsive to the point where I had to do a hard shutdown in order to escape the application. [cursing] I've tried it several times now with the same result. The scan appears to be running as you can see the blue ticker go around, but as soon as you try to cancel it or close the app, everything becomes unresponsive. [help] Hardware and OS specs below.

Vista Ultimate SP1 64-bit
Intel Core2Quad Q6600 2.4GHz @ 2.4GHz
4GB Corsair XMS2 DDR2-800
eVGA 8800GTX 768MB
SoundBlaster X-Fi Fata1ity Gamer
Abit IP35-Pro mainboard

Did this happen before you got to the main GUI, or when you clicked on the "Run Benchmark" button? Please check your windows task bar for the elevation request! If you don't accept it, things can go wrong.

Cheers,

Nick

[Nick[FM]]

So 3 days after launch Futuremark decided to stop responding to posts?

No, that's not the case, We had a national holiday here in Finland, which dropped available staff members. During weekends we try to hang around as much as we can (without getting a heavy beating from wives, girlfriends etc.), but we also need to eat, sleep, take care of kids etc. :)

Please also note that for official support, you should check out the support pages, FAQ and if nothing else helps, contact our support. The FM staff hanging around these forums are not from our official support, and thus the response time to some questions may take a bit longer.

Cheers,

Nick

[Nick[FM]]

The FAQ has been updated:

http://www.futuremark.com/support/3dmarkvantage/

Cheers,

Nick

[me666]

sorry if this has been questioned before, but are the really long loading times for the gt1 test (jane nesh) normal? it takes almost the same amount of time as getting a full run through of it. kinda confusing cause all the other tests do load up in 2 to 3 seconds. thanks.

[Divine_Madcat]

sorry if this has been questioned before, but are the really long loading times for the gt1 test (jane nesh) normal? it takes almost the same amount of time as getting a full run through of it. kinda confusing cause all the other tests do load up in 2 to 3 seconds. thanks.

It makes no sense, but yes it is normal.

[zlojack]

I'm getting the following error:

ID3D10Device::CreateVertexShader failed: An invalid parameter was passed to the returning function (E_INVALIDARG)

My system specs are:

QX9650 @ 4.0 GHz
4GB Corsair Dominator PC28500 @ 1066 MHz
2 3870 X2 CrossfireX
Asus Maximus Formula
Windows Vista Ultimate 64-bit

I've just done a brand new install of Vista, installed all updates. I installed the Catalyst Hotfix for Vantage as the very first video driver.

Let me know if you need any further information about my system.

EDIT: Just ran it with everything at stock and I get the same error.

[Nick[FM]]

I'm getting the following error:

ID3D10Device::CreateVertexShader failed: An invalid parameter was passed to the returning function (E_INVALIDARG)

My system specs are:

QX9650 @ 4.0 GHz
4GB Corsair Dominator PC28500 @ 1066 MHz
2 3870 X2 CrossfireX
Asus Maximus Formula
Windows Vista Ultimate 64-bit

I've just done a brand new install of Vista, installed all updates. I installed the Catalyst Hotfix for Vantage as the very first video driver.

Let me know if you need any further information about my system.

EDIT: Just ran it with everything at stock and I get the same error.

Check that you have Vista Sp1 installed. Also check that your monitor can handle the required 1280x1024 resolution.

When does the error appear? With which preset? Thanks!

Cheers,

Nick

[noko]

User guide is not available, when selected in start menu it opens browser and says "Page, File or Service Not Found".

Cannot some of this stuff be on the computer vice having to link to internet? Anyways I would like to know more info on each test etc.. Tradition of all previous 3dMarks.