Get off your high horse mate, calling someone an idiot doesnt make him racist just because the group of people he is referring to happen to live in India. I've experienced first hand having to deal with these "idiots", and yes I'm saying idiot too. Anybody who when asked a simple question about their company's product, has to refer to a script to give an answer, which in turn has no relevance to the question in hand is in my book, an idiot. Call me racist if you like, I'll go make myself a BNP sig just to cement your thoughts on that [rolleyes] This has no relevance to that oerson being located in another country, simply that I expect that person to:
a) know what they are talking about, they are a representitive of the company of which I am a customer after all!
b) be able to communicate with me in a clear understandable tongue. Thats not too much to ask is it? If I wasn't bothered about being able to understand people I would buy everything from Germany and get the best quality & service money could buy
You've obviously never experienced the crap customer service us UK'ers are now having to get used to. Try phoning your banks telephone service to say, get your balance etc. and see if you get a straight answer or worst still, be able to understand what is said back to you.
I am all for people, whatever country or religion, doing well for themselves, that has never been brought into question here. What I do have a problem with is me paying for a product from a UK company, and not be provided with something as simple as adequate support, or even worse, a coherent English speaking voice at the other end of the phone!!!
Now if that makes me or whoever else a racist in your book then so be it. If your that narrow minded I couldn't care less anyway