SystemInfo.GetXml() returned null
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Thread: SystemInfo.GetXml() returned null

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    SystemInfo.GetXml() returned null

    I just purchased PCMark 7 and ran it on my workstation.

    Around what looks like the last steps in the test, a crash UI showed, titled SystemInfo.GetXml() returned null, followed by a stack trace, after clicking ignore, the app crashed.

    After installing PCMark_7_v104_installer I also installed Futuremark_SystemInfo_v490_installer, so as far as I know all the apps are up to date.

    How do I troubleshoot and fix this problem?

    P.

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    YouGamers Staff Unstoppable beta tester
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    Re: SystemInfo.GetXml() returned null

    Could you describe your hardware configuration in detail?

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    Re: SystemInfo.GetXml() returned null

    SuperMicro SuperWorkstation 7047A-T:
    http://www.supermicro.com/products/s...YS-7047A-T.cfm

    2 x Xeon E5-2660
    4 x 8GB Kingston KVR1600D3D4R11SK4/32GI memory
    ATI FirePro V7900 VGA
    Intel 330 60GB SSD

    I also notice that the FirePro is not recognized, it is reported as a standard VGA card.

    P.

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    YouGamers Staff Unstoppable beta tester
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    Re: SystemInfo.GetXml() returned null

    The FirePro issue is with the result site, we'll get that one fixed. As for the error, I've flagged this for our programmer to take a look at.

    --- Post Update ---

    FirePro issue should be fixed. As for the other problem, does this also happen if you untick "scan systeminfo" in the help tab and do another run? Just trying to narrow down which component is causing it.

    (such a run would then be lacking system hardware information)

  5. Top | #5
    YouGamers Staff Unstoppable beta tester
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    Re: SystemInfo.GetXml() returned null

    There is now an updated SystemInfo available here that might fix this issue for you;

    http://www.futuremark.com/downloads/..._installer.exe

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