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  1. Top | #11
    YouGamers Staff Unstoppable beta tester
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    Re: Possible Bug?

    Okay, this is all the data that is needed at this point. This is under investigation.

  2. Top | #12
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    Re: Possible Bug?

    Quote Originally Posted by Jarnis View Post
    Okay, this is all the data that is needed at this point. This is under investigation.
    Thank you for your effort Jarnis

  3. Top | #13
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    Re: Possible Bug?

    It seems it's not being easy to diagnose

  4. Top | #14
    YouGamers Staff Unstoppable beta tester
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    Re: Possible Bug?

    "Under investigation" means that it has been logged to our database of open issues and our QA testers will look into it and should they duplicate the issue, it is then tossed to the code guys for figuring out as to what causes it.

    This process can take quite a while (weeks) as the code guys are hard at work on other projects, so it is not like they are sitting around waiting for a new bug to pop up to tackle.

    I cannot provide any quick answers other than "you should reboot your PC before each benchmark run, as it states in the users guide" and "we'll investigate and, should this be a reproducible issue in our benchmark we'll look into fixing it".

    For what it's worth, it does sound like a real problem, especially as the result links suggest that your GPU is, for some odd reason, running at a far lower clocks than it should for heavy 3D (for the run that gives way too low score). If this is the root cause and if, for example, it turns out it is tied to your specific video card model (or specific card vendor), it may turn out to be some kind of a driver issue that leaves the GPU running at "power saving" clocks for some reason.

  5. Top | #15
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    Re: Possible Bug?

    Quote Originally Posted by Jarnis View Post
    "Under investigation" means that it has been logged to our database of open issues and our QA testers will look into it and should they duplicate the issue, it is then tossed to the code guys for figuring out as to what causes it.

    This process can take quite a while (weeks) as the code guys are hard at work on other projects, so it is not like they are sitting around waiting for a new bug to pop up to tackle.

    I cannot provide any quick answers other than "you should reboot your PC before each benchmark run, as it states in the users guide" and "we'll investigate and, should this be a reproducible issue in our benchmark we'll look into fixing it".

    For what it's worth, it does sound like a real problem, especially as the result links suggest that your GPU is, for some odd reason, running at a far lower clocks than it should for heavy 3D (for the run that gives way too low score). If this is the root cause and if, for example, it turns out it is tied to your specific video card model (or specific card vendor), it may turn out to be some kind of a driver issue that leaves the GPU running at "power saving" clocks for some reason.
    Hello Jarnis and thank you for your explanation.

    I hope you don't take me on the wrong way since I didn't want to be rude. I'm sorry if someway I looked like that.

  6. Top | #16
    YouGamers Staff Unstoppable beta tester
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    Re: Possible Bug?

    Quote Originally Posted by Pedro Pinto View Post
    Hello Jarnis and thank you for your explanation.

    I hope you don't take me on the wrong way since I didn't want to be rude. I'm sorry if someway I looked like that.
    No. It is not uncommon for people to expect really quick fixes. Especially in case of benchmarks which require very long testing procedures, patches take quite a while to arrive.

  7. Top | #17
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    Re: Possible Bug?

    By the way Jarnis, and sorry for bothering, isn't my score a bit low? Although I'm NOT using SDD?

  8. Top | #18
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    Re: Possible Bug?

    Bump

  9. Top | #19
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    Re: Possible Bug?

    http://3dmark.com/pcm7/354599
    1750 is pretty low for the specs i have
    what shud i try????

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