Can't login or reset password
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Thread: Can't login or reset password

  1. Top | #1
    Fresh Member
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    Can't login or reset password

    Trying to login using the e-mail address I used when purchasing gives me "Login failed. Please try again".

    Resetting my password doesn't give me any message, and no e-mail with reset link.
    Please advise.

  2. Top | #2
    Futuremark Staff Unstoppable beta tester
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    Re: Can't login or reset password

    Hey,

    Product purchases are not tied to online service accounts, so you'll have to register the 3DMark.com account separately.

    Hope this helps!

  3. Top | #3
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    Re: Can't login or reset password

    double post
    Last edited by Nooto; 03-03-2011 at 06:25 PM.

  4. Top | #4
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    Re: Can't login or reset password

    double post
    Last edited by Nooto; 03-03-2011 at 06:31 PM.

  5. Top | #5
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    Re: Can't login or reset password

    Hello,

    I don't want to open new thread, so I'll post my problem here

    I have problems verifying my email. When I click verify, I got email with link, click on it and it says to login to website, after that nothing happens. Tried several times, nothing...

    Second problem is I bought 3D Mark 11, but I can't add it to my other benchmarks I bought. I go to settings and it only shows what I bought, I can't to add new benchmarks

    Thanks

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